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Return Policy

You can bet that our 30-day money guarantee, assures that there are zero risks to you when trying us out. 

We strive for 100% customer satisfaction here at Snappy Creations, so if you are not completely satisfied with your order you may return it for a full refund within 30 days of receiving it. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it.

Refunds are processed back to your original payment method.

Item(s) must be unused, unwashed and in its original condition that you received it in.

We take responsibility when:

  • If your package is lost in transit
  • If your item is received in unusable condition
  • If you receive the wrong item received (size/style/color)


The customer (You) are responsible when:

  • You enter the wrong address (repay for shipping)
  • You order the wrong item
  • You order the wrong (size/style/color)
  • You change your mind
  • You break the item after using it

After we have received your returned item(s), we will make every effort to inspect your return and process your refund as quickly as possible. Please allow up to 2 business days for your refund to be processed.

Returning your item is easy! Simply contact us at: support@snappycreations.com to start the process.

Orders With Damage, Defective Or Incorrect Item(s)

If your order arrives damaged, with a defect, misprint or contains an incorrect item, please contact us within 30 days of delivery and we will organize a replacement for you at our expense.

Should you wish to opt for a refund instead of a replacement, then this will fall under our “change of mind” policy.

Reporting a damaged, defective or incorrect item is easy! Simply click here: Returns to start the process.

Lost Orders

If your order is deemed ‘lost’ by our shipping carrier, we will dispatch a replacement to you at our expense or offer you a full refund.

Exceptions

The return policy does not apply to sale items. Or any items with custom engraving. Engraving fees are also non-refundable.